Mass Storage Peripheral Products                                 SR164B


This self-paced workbook introduces peripheral mass storage products in
order to prepare the student to take advantage of mass storage
peripherals sale opportunities.

STUDENT PROFILE:
CSO sales representatives, sales management and PSO consultants
worldwide.

PREREQUISITES:
SR162B     Mass Storage Technology Fundamentals

STUDENT PERFORMANCE OBJECTIVES:
Upon completion of this course  students will be able to:

o     Identify customer needs met by the seven mass storage
      peripherals.
o     Identify customer needs met by HP magnetic external disk drive
      products.
o     Match the appropriate external disk drive product with the
      correct interface and HP system family.
o     Describe the benefits of disk arrays.
o     Select an  appropriate array to meet a given customer's needs.
o     Describe the correct positioning of optical storage products in
      the mass storage product line.
o     Given a set of customer needs, select an appropriate HP optical
      product.
o     Identify the appropriate products to meet the mass storage needs
      for a given customer situation.
o     Identify the correct configuration of mass storage mechanisms in
      a chassis.
o     Select an appropriate back up software solution for a given
      customer situation.

COURSE OUTLINE:
Unit 1:     Meeting Customer Needs for Mass Storage
Unit 2:     External Magnetic Disk Drives
Unit 3:     Disk Arrays
Unit 4:     Optical Disk Drives
Unit 5:     Magnetic Tape Drives
Unit 6:     Mass Storage Subsystems
Unit 7:     Mass Storage Application Software Solutions

TESTING PROCESS:
Self-Assessment Test included in the workbook.  To access Mastery Test,
send an HPDesk message:

     To:          Fieldtest ADMIN
     Subject:     SR164B
A score of 80% or better represents satisfactory completion.

FORMAT:        Self-paced workbook
LOCATION:      Not applicable
LENGTH:        8 hours
AVAILABILITY:  4/92
LANGUAGE:      English
EQUIPMENT:     None
CLASS SIZE:    Not applicable
ORDERING INFO: Heart I-2 Order from Support Materials Organization
               (SMO/C200), Roseville, CA  Part # 5960-7829
QUESTIONS:     Contact your Sales Force Program Manager or Country
               Education Manager
PROJECT MGR:   Van Parseghian Telnet/408 447-4780